Help & Support
Frequently Asked Questions
Find answers to the most common questions about our services, pricing, and how we work.
How long does each service take?
Most services are delivered within 3–5 business days. Urgent requests can be accommodated with a rush fee.
Can I combine multiple services?
Absolutely. Many clients combine CV writing with interview prep or LinkedIn optimization. We offer bundle discounts for multiple services.
What if I need revisions?
Revisions are included in most packages. The number of revision rounds varies by service — check the details above.
Do you offer refunds?
We stand behind our work. If you're not satisfied, we'll revise until you are. Full refunds are available if we cannot meet your needs.
When is payment required?
Payment is only required after your first free consultation. You can meet us first, discuss your needs, and decide if our services are the right fit — with no upfront financial commitment.
What payment methods do you accept?
We accept several payment methods for your convenience: PayPal, Whish Money, Wise (formerly TransferWise), and Western Union. These options allow you to pay easily whether you are based in Lebanon or abroad.
Do you offer a job matching service?
Yes. Our Job Matching service analyses your profile, skills, and career goals to identify the positions where you have the highest chance of being accepted. After a consultation, we deliver a curated list of matched opportunities and support you throughout the application process — from tailoring your CV to interview preparation.
How does the free consultation work?
The free consultation is a 30-minute session via video or phone. We discuss your career goals, assess your needs, and recommend the most suitable services for your situation.
In which languages do you offer your services?
We offer our services in English, French, and Arabic, to better serve our clients in Lebanon and the region.